Orbuis for Mac is in presale. The public installer has not been released. Your confirmed purchase reserves installer access at release. The release date is to be announced. Follow the release notes for availability and known limitations.
Hardware and system requirements
The current internal candidate targets Apple silicon Macs running macOS 15.6 or later. This is the pilot target; clean installation and the complete customer workflows are still being verified. It is not a claim that every Mac meeting those specifications is supported.
- Intel Macs, Windows, and Linux are outside the current pilot.
- Minimum memory and free storage for the complete app and local models have not been validated. We will publish measured requirements before general release.
- Initial model setup, customer account access, and downloads require internet access. Connected services may also require internet access and their own account or API key.
- Voice requires a microphone, audio output, and permission to use the microphone. Computer-control features may require additional macOS permissions.
Check this page before purchasing for a particular Mac. If the announced requirements do not suit your Mac, you may request a refund before release under the presale terms.
Current limitations
- A free account does not include a desktop purchase. A confirmed payment does not unlock an installer during presale.
- Clean installation, model provisioning, updates, rollback, voice, and complete app-building workflows remain under verification. They are not accepted public-release capabilities yet.
- Optional third-party services may charge separately. Their fees are not included in the one-time Orbuis price.
- The website can start an opted-in download only while your account page stays open and visible. Return to your account for a manual download if you close the page.
- Revoking a purchase removes future access through the customer account. It does not remove a file already downloaded or remotely uninstall the app.
Recover account access
- Open Customer login and use the same email and sign-in method you used to purchase.
- For an email-and-password account, use Reset your password. Check your inbox and spam folder for the reset email. Open the newest link and choose a new password.
- If the link has expired or was already used, request a new link. If you used Google sign-in, try that same sign-in method.
- Sign in again and open your account. Password recovery should not require another purchase. If your purchase is missing or verification is unavailable, contact support before paying again.
Find your purchase or recover a download
Return to your account after checkout. If payment is still processing, wait for your purchase status to refresh. A checkout return URL or receipt alone does not unlock the installer. During presale, a locked download is expected even after a confirmed payment.
After release, sign in with the purchasing account and start the download again if it was interrupted. Follow the instructions and checksum for that exact release. If macOS rejects the package or the app cannot start, stop and contact support with the message you see.
Protect projects, history, keys, and memory
Before an update or recovery attempt, keep a separate backup of your projects and Orbuis data. Do not delete your data folders, model files, or saved keys to fix a startup problem. Update, rollback, and backup-restoration instructions for the customer installer will be published with the tested release. Until then, contact support for a recovery plan for your version.
Request a refund before release
Email lukrum.holdings@gmail.com from your purchase email and include your receipt or order reference. Support will verify the payment and process an eligible request. A request is not a completed refund; refunded or disputed payments lose download entitlement. The presale terms describe the policy.
Contact support
Email Orbuis support: lukrum.holdings@gmail.com.
Include your account email, order reference if relevant, Mac model, macOS version, Orbuis version if installed, what you tried, and the exact error. Share a redacted screenshot if helpful. Never include a password, API key, reset link, or payment-card details. Review diagnostic files for private information before sharing them.